Terms & Conditions
Effective Date: Jan 1, 2025
Welcome to MD Glow Skin. By accessing or using our website, booking services, or visiting our clinic, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. General Information
MD Glow Skin (“we,” “our,” or “us”) provides non-surgical aesthetic and skincare services. These Terms & Conditions apply to all clients, website visitors, and users of our services.
We reserve the right to update, change, or replace any part of these Terms at any time. Continued use of our website or services after changes indicates your acceptance of those updates.
2. Appointments and Consultations
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All treatments must be booked in advance, either through our website, by phone, or in person.
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A consultation may be required before certain treatments to determine suitability and customize the approach.
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MD Glow Skin reserves the right to decline or delay treatments if deemed medically unsafe or inappropriate for the client.
3. Payment Policy
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Full payment is required at the time of service unless otherwise agreed upon in writing.
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We accept major credit cards, debit cards, and other approved payment methods.
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Prices are subject to change without prior notice, but confirmed appointments will be honored at the booked rate.
4. Cancellation and No-Show Policy
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We kindly request at least 24 hours' notice for appointment cancellations or rescheduling.
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Cancellations made with less than 24 hours' notice may incur a cancellation fee or loss of deposit.
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No-shows may result in a fee or refusal of future bookings.
5. Refunds and Treatment Results
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Due to the nature of aesthetic services, results may vary based on individual skin types and responses.
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We do not offer refunds on completed services. Please refer to our Refund Policy for full details.
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In the event of dissatisfaction, we encourage clients to contact us directly to resolve concerns.
6. Health and Safety
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Clients must disclose any relevant medical conditions, allergies, or medications prior to treatment.
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We follow strict hygiene and sterilization protocols to ensure your safety and well-being.
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Clients showing symptoms of illness may be asked to reschedule to protect other clients and staff.
7. Privacy and Data Protection
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We are committed to protecting your personal information.
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Any data collected during booking, treatment, or consultation is handled in accordance with our Privacy Policy.
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We do not share or sell your information to third parties without your consent.
8. Gift Cards and Promotions
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Gift cards and promotional discounts are non-refundable and non-transferable.
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They must be presented before checkout and cannot be combined unless explicitly stated.
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Expiry dates and specific terms apply to all promotional offers.
9. Website Use
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The content on this website is for informational purposes only and is not intended as medical advice.
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You agree not to misuse, copy, or distribute content without written permission.
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We are not responsible for any third-party links or content accessed through our site.
10. Limitation of Liability
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MD Glow Skin and its staff will not be held liable for any direct or indirect damages arising from the use of our services, website, or treatment outcomes.
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All services are performed with the client’s informed consent and understanding of risks.
11. Governing Law
These Terms & Conditions are governed by the laws of the province of Ontario, Canada. Any disputes will be subject to the exclusive jurisdiction of local courts.
12. Contact Us
For any questions or concerns related to these Terms & Conditions, please get in touch with us:
269 Bay Thorn Dr, Thornhill, ON L3T 3V8