Privacy Policy
Effective Date: Jan 1, 2025
At MD Glow Skin, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, interact with our clinic, or receive services from us.
By using our website or services, you consent to the practices outlined below.
1. Information We Collect
We may collect the following types of personal information:
a) Contact Information
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Name
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Email address
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Phone number
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Mailing address (if applicable)
b) Appointment and Medical Information
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Service history
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Skin or medical concerns (if voluntarily disclosed)
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Relevant health history and medications
c) Payment Information
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Credit/debit card details (processed securely via third-party providers)
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Billing history
d) Website Usage Data
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IP address
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Browser type
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Device type
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Pages viewed and time spent
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Cookies (see Section 6)
2. How We Use Your Information
We use your personal data for the following purposes:
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To schedule and manage appointments
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To personalize and safely provide treatments
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To respond to inquiries or follow-up requests
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To send appointment reminders or promotional messages (with your consent)
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To improve our services, website, and client experience
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To comply with legal and regulatory obligations
3. How We Share Your Information
We do not sell, rent, or trade your information.
We may share your information only with:
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Trusted third-party service providers (e.g., booking platforms, secure payment processors, email or SMS platforms)
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Medical or legal authorities when required by law or in the event of a health or safety concern
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Internal staff strictly for the purpose of delivering services and managing client relationships
4. Data Protection and Security
We implement appropriate physical, digital, and managerial safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.
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All sensitive information is stored securely and accessed only by authorized personnel.
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Payment transactions are encrypted and processed through secure systems.
However, please note that no data transmission over the internet or storage method can be guaranteed 100% secure.
5. Your Rights and Choices
You have the right to:
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Access or request a copy of your personal data
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Correct inaccurate or outdated information
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Withdraw consent for promotional communications
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Request deletion of your data (subject to legal or medical retention requirements)
To make a privacy-related request, contact us at the information listed below.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to:
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Improve user experience
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Analyze traffic and site usage
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Personalize content
You can control cookies through your browser settings. Disabling cookies may affect certain website functions.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., social media, booking tools). We are not responsible for their privacy practices. Please review their privacy policies before providing information.
8. Children’s Privacy
Our services are intended for individuals 18 years or older. We do not knowingly collect personal data from minors. If we discover we have received data from a minor without verified parental consent, we will delete it immediately.
9. Policy Updates
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Continued use of our services after changes means you accept those changes.
10. Contact Us
For any questions or concerns related to these Terms & Conditions, please get in touch with us:
269 Bay Thorn Dr, Thornhill, ON L3T 3V8